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Subject: Re: Archos sending out refurbished units as new?

Re: Archos sending out refurbished units as new?

From: Michael O'Quinn <michael_at_oquinn.info>
Date: Mon, 31 Mar 2003 12:31:21 -0800 (PST)

The warranty that came with my Archos says, in part...

(7) Any replacement product may be either new or like-new, provided that
it has functionality at least equal to that of the product being replaced.

So, a refurbished unit would meet the terms of the warranty. This is for
a Studio 10 about a month old.

BTW, I understand the warranty used to be (or on some products still is)
a full year. This one only lasts for 90 days. Does anyone know if
they've recently shortened their warranties?

Michael


On Mon, 31 Mar 2003, Filip wrote:

> companies do repair and sell components as new all the time btw .
> also think about these celeron's that appear to be p4's (or bad p4's) if
> you check it in the bios
>
> so you shouldnt be surprised if it was a repaired one .
> although not in this case it seems ..
>
> cheers ,
>
> fille
>
> At 12:51 31/03/2003 -0500, you wrote:
> >I had those deleted files on my unit too. Not likely that the same person
> >used & returned both of our units :-). I'm guessing the factory story is
> >accurate.
> >
> >gvb
> >
> >
> >At 11:14 AM 3/31/2003 -0500, jrybacek_at_wellsmanufacturing.com wrote:
> >>I'm on my second Archos Jukebox Recorder 20 from Circuit City. The first
> >>unit had a bad set of batteries. I hadn't gotten a chance to install
> >>Rockbox on it, but I did get a chance to use Directory Snoop 4.0 to see
> >>what was on there. All I saw was a clean drive with the random 5 cruddy
> >>MP3s that they send with it. I exchanged that unit for a new one. This
> >>unit displays 15 different CDs in Directory Snoop 4.0, I can recover them
> >>too! They have dates of 10/11/2001 - 10/14/2001 on them. Artists include
> >>Enya, BB King, Eric Clapton, Kid Rock. These aren't your usual demo CDs.
> >>
> >>I called tech support and they said sometimes the manufacturer in China
> >>likes adding MP3s to the units to test them out, but he assured me that
> >>this unit was new due to the serial number. What do I do? Should I care?
> >>I feel like I bought something used and paid the price as if it was new.
> >>
> >>Thanks,
> >>
> >>Joe Rybacek
> >>
> >>BTW: RockBox is GREAT! Thank you everyone for taking the time to create
> >>it.
> >
> >
> >
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Received on 2003-03-31

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