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Rockbox mail archiveSubject: for all you guys with a broken jb out therefor all you guys with a broken jb out there
From: roland <for_spam_at_gmx.de>
Date: Mon, 22 Mar 2004 03:00:02 +0100 FYI (also from yahoogroups) Message: 11 Date: Sun, 21 Mar 2004 08:43:14 -0000 From: "Mike Freeman" <mikfree_at_yahoo.com> Subject: Re: NEWMP3TECHNOLOGY Hi John, I really appreciate the advice, it's good to have a different perspective on things. Most of my customers would disagree with you :), but I definitely see what you mean. We have to be careful with allowing too much lead time, however, or we'll end up losing our advantage over Archos' customer support. From my experience, Archos has had an average lead time of around 2 weeks (depending on the workload), and I've been trying to keep it under this if at all possible. We've actually put a hold on the repairs for the next month, however, in order to catch up with present customers and begin working on our new accessory projects for the Jukeboxes. I'm looking more toward developing kits with instructions for people to do their own simple repairs. We have a large stock of Recorder/ FM Recorder lcd's, for example. We can sell them with simple instructions and tools as kits for people to repair their own screens, as an example. Also, we have lots of used parts, like the blue rubber bumpers and battery covers for the older models, USB 2 cables and camera modules for the Multimedias, etc. If we can lighten this inventory, we can use the extra money to push ahead with new ideas. If anyone has any input on this, if they think this would be a good or bad idea to implement, please give some arguments for or against, it will definitely help us in this decision making process. Best Regards, Mike Freeman NewMP3Technology Specializing in repair, hard drive upgrade service and accessories for your Archos Jukebox http://www.newmp3technology.com _______________________________________________ http://cool.haxx.se/mailman/listinfo/rockbox Received on 2004-03-22 Page template was last modified "Tue Sep 7 00:00:02 2021" The Rockbox Crew -- Privacy Policy |