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Subject: RE: Koss Porta pros... WARNING
From: Gary D. Walborn (wally001_at_zoominternet.net)
Date: 2004-07-05


        I certainly would check out the warranty. And if it means anything, I
bought a pair of the PortaPros because I am the happy owner of a pair of
SportaPros (the cheaper model, sale notwithstanding). The SportaPros
have worked flawlessly for 2 years despite rather rough handling,
weather, and having been sat on more than once.

Gary Walborn

On Sun, 2004-07-04 at 03:42, rinty wrote:
> Good point Fred, didn't know about the warranty, and (As far as I'm
> aware) the fact (if such is true) that they have the same drivers,
> doesn't mean that the design's the same on the portapros.
>
> Rob
>
> -----Original Message-----
> From: rockbox-bounces_at_cool.haxx.se
> [mailto:rockbox-bounces_at_cool.haxx.se]On Behalf Of Fred Maxwell
> Sent: 04 July 2004 08:26
> To: 'Rockbox development'
> Subject: RE: Koss Porta pros... WARNING
>
>
> Mike,
>
> I know that Koss specs them the same, but how do you know that it is
> really
> the same driver? Regardless of that, they have a lifetime warranty:
>
> "This Koss product has a Lifetime Limited Warranty which covers normal
> use
> by the initial user or purchaser of this particular Koss product. Koss
> hereby warrants only to the initial user or purchaser that this Koss
> product
> will be free of any defect in materials and workmanship for the life
> of the
> product.
> ...
> shall be the obligation of Koss, at its sole option, to either refund
> the
> purchase price of the Koss product, or repair or replace the
> non-functioning
> or defective Koss product provided it is returned to Koss in secure
> packaging together with a check for $6.00 ($7.00 Canadian) to our
> factory at
> 4129 N. Port Washington Ave, Milwaukee, WI 53212."
>
> If the problem you describe is caused by a design flaw in Portapros,
> Sportapros, and KSC35s, one would think that Koss would be drowning in
> returned headphones.
>
> I suggest that you e-mail customersupport_at_koss.com and see if they can
> resolve the problem with a repair, replacement, or a refund.
>
> Regards,
> Fred Maxwell
>
>
> Michael T. Kupietz wrote:
>
> > I've had my Koss KSC-35s (same drivers as the portapros) for about 2
> weeks
> > now. Now, on the night before a 6 1/2 hour bus trip, one of the
> drivers on
> > this $35 pair of headphones just failed - making this awful
> crackling
> > noise, unlistenable. It's sort of like if a woodpecker was drilling
> into
> > my ear, only $35 more expensive. Sounds like one of the leads is
> > sporadically coming loose, or maybe the driver is just blown. I did
> > nothing that could have caused this... I suspect it's the cheap POC
> > construction of these toy headphones.
> >
> > OK, I just opened the housing on the back of the driver that the
> wire goes
> > into, and I see it's made so that the edge of the plastic housing
> presses
> > directly down into the housed wire, tearing through it. Humph.
> >
> > Just informing you in case one of you was still considering buying
> > something similar. Next time I wait until I can afford to buy
> something
> > real instead of throwing away $35 on some cheap toy that lasts 2
> weeks.
> > What a drag.
> >
> > I can't believe I read so people recommending this piece of trash.
> FWIW, I
> > previously was ecstatically happy with the cheapo Koss 4P earbuds,
> which
> > sound astonishingly good for what they are - and when they fail,
> I'll only
> > be out $6.50.
> >
> > Mike
>
>
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-- 
Gary D. Walborn <wally001_at_zoominternet.net>
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