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Subject: Re: Iriver : a rumour and a question

Re: Iriver : a rumour and a question

From: Dave Hooper <dave_at_beermex.com>
Date: 2006-01-21

Maybe your letter got lost in the post. What was the question that you
asked to iRiver Customer Support? Did you try telephoning them?

----- Original Message -----
From: "Robert Stokes" <restokes@blueyonder.co.uk>
To: "Rockbox" <rockbox@cool.haxx.se>
Sent: Saturday, January 21, 2006 11:49 AM
Subject: Re: Iriver : a rumour and a question

>I bought my H320 a few months ago and am very pleased with it. However,
>soon after making the purchase, I wrote to iRIVER Customer Support. I'm
>still waiting for a reply. I didn't even get an acknowledgement.
> ----- Original Message -----
> From: "Dave Hooper" <dave@beermex.com>
> To: "Rockbox" <rockbox@cool.haxx.se>
> Sent: Saturday, January 21, 2006 11:18 AM
> Subject: Re: Iriver : a rumour and a question
>
>
>> iRiver customer service is first-class. I returned my broken H120
>> (broke after too many hard resets from buggy Rockbox ;-) and they
>> repaired and returned it in under four weeks with no questions asked. It
>> was about three days away from the end of the two year warranty period.
>> I don't know of any other manufacturers who even offer a two year
>> warranty period on DAPs, I think most are just one year.
>>
>> What did you find bad about their customer service?
>>
>> ----- Original Message -----
>> From: "David Wright" <gymnastdave@sbcglobal.net>
>> To: "Rockbox" <rockbox@cool.haxx.se>
>> Sent: Saturday, January 21, 2006 3:30 AM
>> Subject: Re: Iriver : a rumour and a question
>>
>>
>>>I hate having to work with Iriver. They really have bad customer service.
>>> Dave
>>> ----- Original Message -----
>>> From: "Arnaud" <xcopy@club-internet.fr>
>>> To: <dfitzpat@computing.dcu.ie>; "Rockbox" <rockbox@cool.haxx.se>
>>> Sent: Friday, January 20, 2006 8:52 PM
>>> Subject: Re: Iriver : a rumour and a question
>>>
>>>
>>>>I just jump in in the conversation just to say that finally Iriver do
>>>> not close their ofice in Europe. It's only much of their managing
>>>> direction that is changed.*
>>>>
>>>>
>>>> ----------
>>>> Arnaud de Bonald - http://bonald.org
>>>
>>
>>
>
>
Received on Sat Jan 21 16:36:05 2006


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