From: Robert Stokes <restokes_at_blueyonder.co.uk>
Date: Sat, 21 Jan 2006 20:23:51 -0000

It was a question about the type of video files that can be played with the
latest update. I tried several and none seemed to work.
----- Original Message -----
From: "Dave Hooper" <dave_at_beermex.com>
To: "Rockbox" <rockbox_at_cool.haxx.se>
Sent: Saturday, January 21, 2006 3:35 PM
Subject: Re: Iriver : a rumour and a question


> Maybe your letter got lost in the post. What was the question that you
> asked to iRiver Customer Support? Did you try telephoning them?
>
> ----- Original Message -----
> From: "Robert Stokes" <restokes_at_blueyonder.co.uk>
> To: "Rockbox" <rockbox_at_cool.haxx.se>
> Sent: Saturday, January 21, 2006 11:49 AM
> Subject: Re: Iriver : a rumour and a question
>
>
>>I bought my H320 a few months ago and am very pleased with it. However,
>>soon after making the purchase, I wrote to iRIVER Customer Support. I'm
>>still waiting for a reply. I didn't even get an acknowledgement.
>> ----- Original Message -----
>> From: "Dave Hooper" <dave_at_beermex.com>
>> To: "Rockbox" <rockbox_at_cool.haxx.se>
>> Sent: Saturday, January 21, 2006 11:18 AM
>> Subject: Re: Iriver : a rumour and a question
>>
>>
>>> iRiver customer service is first-class. I returned my broken H120
>>> (broke after too many hard resets from buggy Rockbox ;-) and they
>>> repaired and returned it in under four weeks with no questions asked.
>>> It was about three days away from the end of the two year warranty
>>> period. I don't know of any other manufacturers who even offer a two
>>> year warranty period on DAPs, I think most are just one year.
>>>
>>> What did you find bad about their customer service?
>>>
>>> ----- Original Message -----
>>> From: "David Wright" <gymnastdave_at_sbcglobal.net>
>>> To: "Rockbox" <rockbox_at_cool.haxx.se>
>>> Sent: Saturday, January 21, 2006 3:30 AM
>>> Subject: Re: Iriver : a rumour and a question
>>>
>>>
>>>>I hate having to work with Iriver. They really have bad customer
>>>>service.
>>>> Dave
>>>> ----- Original Message -----
>>>> From: "Arnaud" <xcopy_at_club-internet.fr>
>>>> To: <dfitzpat_at_computing.dcu.ie>; "Rockbox" <rockbox_at_cool.haxx.se>
>>>> Sent: Friday, January 20, 2006 8:52 PM
>>>> Subject: Re: Iriver : a rumour and a question
>>>>
>>>>
>>>>>I just jump in in the conversation just to say that finally Iriver do
>>>>> not close their ofice in Europe. It's only much of their managing
>>>>> direction that is changed.*
>>>>>
>>>>>
>>>>> ----------
>>>>> Arnaud de Bonald - http://bonald.org
>>>>
>>>
>>>
>>
>>
>
>
Received on 2006-01-21