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Subject: Re: An old new experience

Re: An old new experience

From: Steve B <pondlife_at_ntlworld.com>
Date: Mon, 4 Dec 2006 10:41:31 -0000

> They claim they will replace dead batteries for the lifetime of the
> product, but on past experience, I wish you good luck in your quest to get
> them to honour that agreement - you will need it!
>
> Their FAQ here:
>
http://www.iriver.eu.com/faq_details.html?L=0&d_id=25&products=42&Input2=&rn=21&order=
> mentions replacement battery.

It actually reads: "Our policy on the battery replacement: If the user uses
H Series for multiple hours per day, depending on the warranty, we will
replace the battery for free."

I suspect that means they'll only replace the battery for free during the
warranty period, sadly.

-- 
Steve B
Received on 2006-12-04

Page was last modified "Jan 10 2012" The Rockbox Crew
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