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FS#12615 - Sansa Fuze+ Charging battery problem

Attached to Project: Rockbox
Opened by Juan Mauricio Gómez Cardona (Juanma0498) - Tuesday, 13 March 2012, 20:46 GMT
Last edited by amaury pouly (pamaury) - Tuesday, 30 October 2012, 12:30 GMT
Task Type Bugs
Category Battery/Charging
Status Closed
Assigned To No-one
Operating System Sansa Fuze+
Severity Low
Priority Normal
Reported Version Release 3.10
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No


Hi. My problem is of my Sansa Fuze+.
The problem is the next.

Yesterday I was listening to music, and the battery went to 0%. The Fuze+ didn't start, and when I was in home, I connected it to the PC and it says: Bootloader USB mode. I can start the Fuze+ for a second, only for put the USB cable on it to start charging, and Here is the Big problem, the Fuze+ is ON about 12 seconds connected showing ''charging'' in the system info, and after it shuts down and says the same: Bootloader USB mode. It doesn't charge, and I can't find a solution for this.

I tried to put back the original Fuze+ firmware, but i can't whit this problem.

Help me! Thanks :)
This task depends upon

Closed by  amaury pouly (pamaury)
Tuesday, 30 October 2012, 12:30 GMT
Reason for closing:  Out of Date
Comment by amaury pouly (pamaury) - Wednesday, 14 March 2012, 14:23 GMT
Currently rockbox doesn't charge when in bootloader USB mode. The solution is to hold volume down on plug so that it boots to the OF and charge. This should be fixed in the next version of the bootloader.
Comment by Juan Mauricio Gómez Cardona (Juanma0498) - Wednesday, 14 March 2012, 22:37 GMT
I know it, but when it's loading the battery, it's in the main menu, and after 12 seconds, the Fuze+ reboot and shows the Bootloader USB mode. That's the problem, it doesn't maintains ON when charging. :(
Comment by amaury pouly (pamaury) - Thursday, 15 March 2012, 13:01 GMT
Ok, and updating the OF doesn't work if you put firmware.sb at the root of the device and boot to the OF using volume down ? If not, what is your OS and can you come on IRC so I can explain to you how to proceed ?
Comment by Juan Mauricio Gómez Cardona (Juanma0498) - Thursday, 15 March 2012, 18:52 GMT
Hi. It doesn't work. I put the original firmware.sb from Sansa Fuze + and reboot, but the Fuze+ continues in the Rockbox firmware and turns off again. I have Windows 7 Professional... how can i go to the IRC?
Comment by amaury pouly (pamaury) - Friday, 16 March 2012, 09:34 GMT
IRC: see http://www.rockbox.org/irc/
Do you have to a linux machine ? It's possible to recover from this situation but I don't know Windows very much and our tools mainly work under Linux for this target currently; so it would be simpler.
Comment by Juan Mauricio Gómez Cardona (Juanma0498) - Wednesday, 21 March 2012, 23:03 GMT
Hi, now my Fuze + has come to normality, I don't know how, but is normal again. Thanks anyway. :)