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17:43:21 | Gyuritzy | Hello Pamaury |
17:43:27 | pamaury | hi |
17:43:39 | Gyuritzy | I need your help |
17:44:32 | Gyuritzy | I have some problem installing original firmware on a creative zen x-fi |
17:45:01 | Gyuritzy | I used your bootloader to wake up my creative |
17:45:51 | pamaury | ah maybe you are the person who sent me an email? I am way behind on email/messages, I have been busy with real life. |
17:46:00 | Gyuritzy | But when I try sendfirm, I get an error message Error occured during sending |
17:46:04 | pamaury | So to clarify, you want to reinstall the OF? |
17:46:12 | Gyuritzy | Yes |
17:46:43 | Gyuritzy | I am using windows xp sp3 |
17:46:49 | pamaury | ok, so the usual way to do it is to 1) boot in recovery, 2) select Reload firmware in the menu, 3) use sendfirm to send the original firmware |
17:47:19 | Gyuritzy | I have uninstalled wmp11 and put wmp10 |
17:47:50 | Gyuritzy | I can not boot my creative without your bootloader the one with fresc |
17:48:46 | Gyuritzy | I send the booloader, then I try erase firmware |
17:49:15 | Gyuritzy | But at the end I get a quick dissapearing error message |
17:49:26 | pamaury | you mean your device boots in hardware recovery mode (black screen, special USB ID)? |
17:49:51 | Gyuritzy | I think yes... |
17:50:05 | pamaury | ok that's weird |
17:50:05 | Gyuritzy | I have a black screen |
17:50:17 | Gyuritzy | And sendfirm is not working |
17:50:28 | pamaury | did you reflash the true bootloader ever or did it just happen one day? |
17:50:54 | Gyuritzy | I tried to load rockbox |
17:51:11 | Gyuritzy | But I failed at formatting |
17:51:26 | Gyuritzy | I am not sure |
17:51:52 | Gyuritzy | But I never installed the bootloader of rockbox |
17:52:02 | Gyuritzy | Or? |
17:52:39 | Gyuritzy | You think that I succeeded sending a rockbox booloader? |
17:52:46 | pamaury | I see, sounds like it may be a hardware problem but I am not sure. If you load the original FRESC, what happens exactly? |
17:53:27 | Gyuritzy | I get the creative screen and the reboot and the I get the recovery screen |
17:53:48 | Gyuritzy | With format and erase firmware |
17:54:10 | Gyuritzy | If I format, the screen gets black |
17:54:55 | Gyuritzy | If I choose reload firmware I get an media error message and then it dissapeares |
17:55:29 | Gyuritzy | And sendfirm gets me an error occured durind sending |
17:56:23 | pamaury | Ok, so I see two possible explanations: 1) your flash is dead, thus rockbox and OF cannot access it which explains the crashes, 2) the proprietary partition table on the flash was somehow modified/corrupted |
17:56:53 | pamaury | If you give me say 15min, I can build and send you a modified FRESC to test either theory |
17:57:36 | Gyuritzy | No problem, thanks for your time |
17:57:53 | Gyuritzy | I try to connect from my pc |
18:00 |
18:01:40 | | Join gyuritzy_ [0] (5b175375@gateway/web/freenode/ip.91.23.83.117) |
18:02:41 | gyuritzy_ | I am connected from my pc with the user gyurity_ |
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18:12:48 | pamaury | I have a prototype, but I just realized I can't test it on my xfi because I cannot boot in hardware recovery mode (it requires to open the device and disconnect the battery) |
18:13:13 | pamaury | I can send you the file for you to try though |
18:13:27 | gyuritzy_ | ok |
18:13:36 | gyuritzy_ | I will try |
18:13:47 | pamaury | give me a minute, I will upload it |
18:14:38 | pamaury | https://www.dropbox.com/s/vfewflbxalga5lh/FRESC-zenxfi-rb.sb?dl=0 |
18:14:47 | pamaury | you need to upload it using sbtool, just like FRESC |
18:14:56 | gyuritzy_ | I will have to send it to creative with sbloader right? |
18:15:20 | pamaury | yes |
18:15:38 | pamaury | if it works, you should see a black screen with some lines printed in white, and it should connect over USB as a disk. DO NOT FORMAT IT |
18:17:43 | | Quit Gyuritzy (Ping timeout: 252 seconds) |
18:18:15 | gyuritzy_ | something strange happened |
18:19:03 | pamaury | what exactly? |
18:19:43 | gyuritzy_ | you are right |
18:19:44 | gyuritzy_ | I see the lines |
18:21:42 | pamaury | out of curiosity, what does the battery line show? It's also possible your battery is super low, I've seen this behavior on older ZEN-V devices |
18:21:48 | pamaury | does it connect over usb as a disk? |
18:22:30 | | Join gyuritzy [0] (5b175375@gateway/web/freenode/ip.91.23.83.117) |
18:22:57 | gyuritzy | sorry something heppened with my connection |
18:23:26 | gyuritzy | are you still here? |
18:23:35 | gyuritzy | so I see Boot version |
18:23:42 | gyuritzy | I see Boot arg |
18:23:47 | pamaury | yes I'm here |
18:23:52 | gyuritzy | I see Boot addr |
18:24:06 | gyuritzy | No partition found |
18:24:15 | gyuritzy | USB connecting |
18:24:19 | | Quit gyuritzy_ (Ping timeout: 252 seconds) |
18:24:25 | gyuritzy | Bootloader USB mode |
18:24:41 | gyuritzy | charging status |
18:24:48 | gyuritzy | topoffng |
18:24:58 | gyuritzy | Battery 82% |
18:26:01 | gyuritzy | Die temp 39` |
18:27:11 | pamaury | ok so it seems to be working, mhmmmmm, and did Windows detect a device over USB? |
18:28:33 | | Join gyuritzy_ [0] (5b175375@gateway/web/freenode/ip.91.23.83.117) |
18:28:40 | gyuritzy_ | sorry |
18:28:53 | gyuritzy_ | I don't know what happened |
18:29:03 | gyuritzy_ | I keep loosing the connection |
18:29:49 | gyuritzy_ | are you still here? |
18:29:52 | pamaury | yes |
18:30:05 | gyuritzy_ | did you see whatI wrote? |
18:30:15 | gyuritzy_ | what should I see? |
18:30:22 | | Quit gyuritzy (Ping timeout: 252 seconds) |
18:30:43 | gyuritzy_ | it says gyuritzy has quit :( |
18:30:55 | pamaury | did Windows detect a device over USB? |
18:31:19 | gyuritzy_ | yes |
18:31:48 | gyuritzy_ | I see 2 additional drives |
18:32:11 | gyuritzy_ | butI can not acces them |
18:33:37 | gyuritzy_ | what should I see? |
18:34:05 | pamaury | Well on Windows I don't know, I only use Linux. I don't expect Windows to be able to open any partition |
18:34:44 | pamaury | I suppose you don't have access to Linux? |
18:35:29 | | Join gyuritzy [0] (5b175375@gateway/web/freenode/ip.91.23.83.117) |
18:35:40 | gyuritzy | hello |
18:37:16 | | Join gyuritzy__ [0] (5b175375@gateway/web/freenode/ip.91.23.83.117) |
18:37:26 | gyuritzy__ | what is happening |
18:37:40 | gyuritzy__ | I am thrown out... |
18:37:44 | pamaury | gyuritzy__: on disconnect, read https://www.rockbox.org/irc/log-20180818 to see the IRC logs, it avoids repeating things |
18:38:04 | | Quit gyuritzy_ (Ping timeout: 252 seconds) |
18:38:19 | pamaury | which software are you using for IRC? |
18:39:19 | gyuritzy__ | firefox |
18:40:16 | | Quit gyuritzy (Ping timeout: 252 seconds) |
18:40:21 | pamaury | ok, strange that it doesn't work |
18:40:39 | gyuritzy__ | the battery is at 82% |
18:40:51 | gyuritzy__ | it seems ok now |
18:41:02 | gyuritzy__ | what can I do at this point? |
18:41:10 | pamaury | gyuritzy__: did you see my comment about https://www.rockbox.org/irc/log-20180818 ? |
18:41:22 | gyuritzy__ | about linux/ |
18:41:23 | gyuritzy__ | ? |
18:41:27 | pamaury | you can read the log so that we don't have to repeat things all the time. |
18:41:54 | pamaury | Well if you have a simple way of running linux that would help, otherwise I will need a bit of time to write something that runs under Windows. |
18:42:05 | pamaury | I don't really know what is the problem at this point |
18:42:45 | gyuritzy__ | I can only run a bootable linux |
18:42:52 | gyuritzy__ | but I am newby |
18:43:04 | gyuritzy__ | I can not use it really |
18:43:30 | pamaury | the simplest thing to do is to dump part of the disk and send me the data so I can inspect it. That should be doable even under Windows |
18:43:50 | gyuritzy__ | oh... |
18:43:55 | gyuritzy__ | how? |
18:44:22 | pamaury | I don't know yet :P Give me some time, I have Windows in a virtual machine so I can see what options we have :) |
19:00 |
19:01:21 | gyuritzy__ | is there any way to install the original firmware in this stadium? |
19:04:16 | pamaury | well the usual way to install the original firmware is to use sendfirm |
19:04:34 | pamaury | but in your case it seems like Creative's bootloader is failing for some reason |
19:04:51 | gyuritzy__ | ok |
19:05:03 | gyuritzy__ | :( |
19:05:59 | gyuritzy__ | at the end of update firmware I get a short message media error on the display of my xfi |
19:06:16 | gyuritzy__ | then its back to the same screen |
19:06:43 | gyuritzy__ | If I try again to update firmware... it turns the screen black |
19:07:04 | gyuritzy__ | and sendfirm is giving me an error |
19:07:48 | pamaury | stupid question but are you 100% sure you are sending the right file with sendfirm? |
19:08:34 | gyuritzy__ | I am sending the file ZENXFI_PCFW_L22_1_04_08e_rk.bin |
19:09:24 | gyuritzy__ | I think you posted it in the forum |
19:10:00 | gyuritzy__ | is it the corect one? |
19:10:04 | pamaury | yeah sounds correct |
19:12:49 | gyuritzy__ | could it be the sendfirm.exe which is not correct? |
19:13:41 | gyuritzy__ | you also had to rewrite sbloader to send the bootloader to the zen xfi... |
19:14:05 | gyuritzy__ | something with smp3700... |
19:14:49 | pamaury | both are heavily tested, it would be surprising |
19:15:10 | pamaury | sbloader works since you successfully loaded my modified FRESC |
19:15:34 | gyuritzy__ | but not any sbloader |
19:16:50 | gyuritzy__ | sb_loader 246kb does not work |
19:16:57 | gyuritzy__ | and also sbloader_1 |
19:17:03 | gyuritzy__ | is not working |
19:20:00 | gyuritzy__ | is it possible to send the original firmware with sbloader? |
19:20:38 | pamaury | I don't know what are those sbloader_1 and sb_loader |
19:20:42 | pamaury | no it's not possible |
19:21:21 | gyuritzy__ | http://forums.rockbox.org/index.php/topic,43626.15.html |
19:21:25 | pamaury | maybe there are still old versions of the tools lying around |
19:21:43 | gyuritzy__ | you uploaded these files |
19:23:03 | pamaury | sb_loader is Freescale's tool |
19:23:37 | pamaury | we don't support sbloader on Windows, we only have a Linux version |
19:24:37 | pamaury | our Linux version is more powerful, it supports devices that Freescale's tool does not (stmp3700 based devices mostly) |
19:25:14 | gyuritzy__ | you think that we could do more if I switch to linux? |
19:25:28 | gyuritzy__ | I also tried the sendfirm under linux... |
19:25:33 | gyuritzy__ | but to no avail |
19:26:11 | pamaury | I kind of wrote a windows port of the tool at some point but it's unmainted. |
19:26:20 | pamaury | If you can run linux that would be very helpful# |
19:26:23 | pamaury | to debug |
19:26:52 | gyuritzy__ | but I can't do it by myself... |
19:27:54 | pamaury | you mean you don't know how to run linux? |
19:28:44 | gyuritzy__ | no:-( |
19:30:00 | gyuritzy__ | I am newby in linux |
19:31:13 | pamaury | ok, I will continue to try to make something work on Windows but I can't guarantee anything |
19:31:14 | gyuritzy__ | if you tell me the command... I can run it... |
19:31:23 | pamaury | I can tell you what to run on linux |
19:31:46 | pamaury | but you need to be able to at least boot linux and connect to the internet |
19:31:57 | gyuritzy__ | I try |
19:32:15 | gyuritzy__ | I will reboot my computer to boot linux |
19:32:48 | | Quit gyuritzy__ (Quit: Page closed) |
19:44:16 | | Join gyuritzy [0] (5b175375@gateway/web/freenode/ip.91.23.83.117) |
19:44:25 | gyuritzy | back online |
19:44:55 | pamaury | are you on linux? |
19:45:07 | gyuritzy | yes |
19:45:38 | pamaury | ok, so you need to download https://www.dropbox.com/s/r6t38zgqqo62bbq/FRESC-zenxfi-rb-recovery.sb?dl=0 |
19:45:46 | pamaury | (note that this is not the same as previously) |
19:46:29 | pamaury | and sbloader for linux: https://www.dropbox.com/s/mq1p1mcs0esapes/sbloader_32?dl=0 |
19:50:21 | | Quit krabador (Remote host closed the connection) |
19:50:35 | gyuritzy | what is the command? |
19:51:25 | pamaury | to download? |
19:51:37 | gyuritzy | to run sbloader |
19:51:56 | gyuritzy | I tried sloader_32 but it says command notfound |
19:52:09 | pamaury | ah ok, once you have it, open a terminal, make sure both files are in the same directory and run |
19:52:09 | pamaury | ./sbloader_32 FRESC-zen-xfi-rb-recovery.sb |
19:52:55 | gyuritzy | no device found |
19:53:47 | pamaury | hmmm, try to run |
19:53:47 | pamaury | lsusb |
19:54:30 | pamaury | does it have a line that says Freescale or STMP recovery mode? |
19:54:42 | pamaury | ah wait I'm stupid |
19:54:59 | pamaury | you need to run it as root probably: |
19:54:59 | pamaury | sudo ./sbloader_32 FRESC-zen-xfi-rb-recovery.sb |
19:55:02 | gyuritzy | it says creative technology |
19:55:38 | gyuritzy | no device found |
19:55:40 | gyuritzy | the same |
19:57:05 | pamaury | ah I remember now, Creative tweaked the usb ID, the version of sbloader_32 must be old. Can you give me the full line of lsusb that has Creative technology? |
19:58:15 | gyuritzy | Bus 001 Device 005: ID 041e:415a Creative Technology, Ltd |
19:58:41 | gyuritzy | how long will you be here? |
19:59:00 | pamaury | ok, so try this: |
19:59:00 | pamaury | sudo ./sbloader_32 -b 041e:415a FRESC-zen-xfi-rb-recovery.sb |
19:59:05 | pamaury | all of tonight |
19:59:18 | pamaury | ie for the next 4/5h or so |
19:59:33 | gyuritzy | can I get backto you later? Sorry but I have to go now... |
19:59:33 | pamaury | oops there is a mistake above |
19:59:41 | pamaury | sudo ./sbloader_32 -u 041e:415a FRESC-zen-xfi-rb-recovery.sb |
19:59:44 | pamaury | sure no problem |
20:00 |
20:00:49 | gyuritzy | cannot probe transfersize |
20:01:03 | gyuritzy | please specify in comment line |
20:01:17 | pamaury | sudo ./sbloader_32 -u 041e:415a -x 1024 FRESC-zen-xfi-rb-recovery.sb |
20:01:29 | pamaury | not entirely sure this will work but let's see |
20:03:38 | gyuritzy | transfer error at init step |
20:04:40 | pamaury | okm unplug the device and replug, and try |
20:04:46 | pamaury | sudo ./sbloader_32 -u 041e:415a -x 64 FRESC-zen-xfi-rb-recovery.sb |
20:09:42 | *** | Saving seen data "./dancer.seen" |
20:47:19 | gyuritzy | transfer error at init step |
20:47:31 | gyuritzy | error cannot get status report |
20:50:05 | pamaury | mhmmmm, this may require a kernel quirk, wait a minute |
20:51:24 | pamaury | try the following: |
20:51:24 | pamaury | rmmod usbhid && modprobe usbhid quirks=0x041e:0x415a:0x0004 |
20:51:24 | pamaury | then unplug the device, replug it, and retry (first without the -x flag) |
20:51:41 | pamaury | arg you will need sudo: |
20:51:41 | pamaury | sudo rmmod usbhid && sudo modprobe usbhid quirks=0x041e:0x415a:0x0004 |
20:52:18 | pamaury | and then (after you unpluged and replugged the device) |
20:52:18 | pamaury | sudo ./sbloader_32 -u 041e:415a FRESC-zen-xfi-rb-recovery.sb |
20:53:23 | gyuritzy | error |
20:53:40 | gyuritzy | could not insert usbhid |
20:53:56 | gyuritzy | operation not permited |
20:54:42 | gyuritzy | I forgot the second sudo |
20:54:56 | gyuritzy | but another error |
20:55:12 | gyuritzy | module usbhid is not currently loaded |
20:55:43 | pamaury | ah, ok in this case just do the second one: |
20:55:43 | pamaury | sudo modprobe usbhid quirks=0x041e:0x415a:0x0004 |
20:57:07 | gyuritzy | aha |
20:57:15 | gyuritzy | passed |
20:57:53 | gyuritzy | device notifier rockbox media player |
20:59:07 | pamaury | ok cool :) |
20:59:46 | gyuritzy | aprox the same screen |
20:59:47 | pamaury | ok now please run the following: |
20:59:47 | pamaury | sudo dd if=/dev/sdb bs=1M count=1 of=zenxfi-short-dump.bin |
20:59:59 | gyuritzy | the black one with small letters |
21:00 |
21:00:29 | pamaury | if everything goes well, it should print something like "1+0 record read", "1+0 record write" or something like that. And you should have a new file called zenxfi-short-dump.bin in the directory |
21:01:46 | gyuritzy | dd unrecognized operand count |
21:02:30 | gyuritzy | sorry misstype |
21:02:39 | pamaury | ah ok, I was afraid ^^ |
21:03:28 | gyuritzy | I have it |
21:03:34 | gyuritzy | the file I mean |
21:03:41 | pamaury | can you email it to me, or upload it somewhere? |
21:03:48 | gyuritzy | how can I send it to you |
21:03:51 | gyuritzy | ? |
21:04:32 | pamaury | you can email it to pamaury@rockbox.org |
21:04:32 | pamaury | or upload it on some sharing website online |
21:07:53 | gyuritzy | I sent it to your e-mail |
21:08:20 | gyuritzy | the one with gmail.com |
21:09:07 | pamaury | ok got it, let me have a look |
21:10:17 | pamaury | ah I think we dumped the wrong disk |
21:10:23 | pamaury | can you run |
21:10:23 | pamaury | ls /dev/sd* |
21:10:30 | gyuritzy | I sent it also on the other email adress |
21:11:23 | gyuritzy | sda sda1 sda2 sdb sdc sdb1 sda5 sdd |
21:11:36 | gyuritzy | with /dev/ |
21:11:39 | gyuritzy | in front |
21:11:51 | pamaury | ok so can you please re-run the above command but replace /dev/sdb by /dev/sdc |
21:12:08 | pamaury | sudo dd if=/dev/sdc bs=1M count=1 of=zenxfi-short-dump.bin |
21:12:15 | pamaury | and send me the file again |
21:12:27 | gyuritzy | no device |
21:12:40 | pamaury | do you still have the device plugged? |
21:12:50 | gyuritzy | yes |
21:12:57 | pamaury | hmmm, ok try to unplug it first |
21:13:10 | gyuritzy | panic |
21:13:19 | pamaury | yes that's expected |
21:13:19 | gyuritzy | bt end |
21:13:28 | gyuritzy | plug it back? |
21:13:38 | pamaury | first run |
21:13:39 | pamaury | ls /dev/sd* |
21:13:46 | pamaury | then press any button and replug it |
21:14:24 | gyuritzy | done |
21:14:33 | gyuritzy | but the same screen with panic |
21:15:49 | gyuritzy | it is not detected |
21:15:49 | pamaury | did you run ls /dev/sd* |
21:15:56 | pamaury | it doesn't go awat if you press buttons? |
21:16:03 | pamaury | if not, hit the reset button |
21:16:03 | gyuritzy | no |
21:16:13 | pamaury | (with a pen) |
21:16:37 | gyuritzy | now the screen is black |
21:16:52 | gyuritzy | I need to run sbloader again? |
21:17:05 | pamaury | yes |
21:19:18 | gyuritzy | I get the big list now |
21:19:42 | gyuritzy | sdc and sdd is new |
21:20:00 | pamaury | ok, now try again the command with /dev/sdc |
21:20:34 | gyuritzy | No medium found |
21:20:51 | pamaury | weird, do you have a SD card inserted or not? |
21:20:52 | gyuritzy | dd: failed to open |
21:21:10 | gyuritzy | no sd card |
21:21:22 | pamaury | try with /dev/sdd |
21:21:31 | pamaury | sudo dd if=/dev/sdd bs=1M count=1 of=zenxfi-short-dump.bin |
21:21:32 | gyuritzy | also not working |
21:22:06 | gyuritzy | should I delet the old file? |
21:22:25 | pamaury | mmmh, can you run |
21:22:25 | pamaury | sudo dmesg | tail -40 |
21:22:25 | pamaury | and copy paste the output on https://pastebin.com/ |
21:22:31 | pamaury | no it doesn't make a difference |
21:24:57 | gyuritzy | I pasted it |
21:25:33 | pamaury | then press "Create new Paste" and write here the URL of the page |
21:26:03 | gyuritzy | https://pastebin.com/Zf5Rmq3s |
21:26:57 | pamaury | that's really odd |
21:27:12 | pamaury | can you retry |
21:27:12 | pamaury | sudo dd if=/dev/sdc bs=1M count=1 of=zenxfi-short-dump.bin |
21:29:21 | gyuritzy | still no medium found |
21:29:52 | pamaury | that's not very good, maybe there is a problem with the flash of your device |
21:30:05 | gyuritzy | ohno |
21:30:29 | pamaury | I would need to modify the code to print more information to be sure |
21:31:03 | gyuritzy | which code do you mean? |
21:32:21 | pamaury | I will send you a modified FRESC later |
21:32:23 | | Quit Moarc (Quit: i znowu NADMUCHAĆ BALONA) |
21:32:48 | pamaury | (the code in the modified FRESC) |
21:34:18 | gyuritzy | ok |
21:39:21 | | Join Moarc [0] (~chujko@a105.net128.okay.pl) |
22:00 |
22:02:14 | | Join dys [0] (~dys@tmo-111-182.customers.d1-online.com) |
22:09:46 | *** | Saving seen data "./dancer.seen" |
22:29:08 | gyuritzy | when do you think you will make it? thanks. |
22:37:41 | | Quit JanC (Read error: Connection reset by peer) |
22:39:36 | | Quit dys (Ping timeout: 260 seconds) |
22:42:08 | | Join JanC [0] (~janc@lugwv/member/JanC) |
22:47:37 | gyuritzy | could you please send me the file link to my e-mail adress? |
22:48:07 | gyuritzy | I will retire this evening... |
22:48:29 | gyuritzy | will you be here tomorrow? |
22:56:42 | gyuritzy | have a nice evening/night |
23:00 |
23:00:58 | | Quit gyuritzy (Ping timeout: 252 seconds) |
23:41:34 | | Quit smoke_fumus (Quit: KVIrc 4.2.0 Equilibrium http://www.kvirc.net/) |