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#rockbox log for 2020-12-20

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21:00
21:11:24 Join Dundah [0] (6cd044fb@108-208-68-251.lightspeed.livnmi.sbcglobal.net)
21:13:07DundahHi, I need help troubleshooting / reporting a Rockbox problem.
21:13:17DundahIt's for a Creative ZEN.
21:17:31__builtinwhat's the issue?
21:18:54DundahI added a lot of music to it recently, and rebuilt the database.
21:19:05DundahI selected a track, added a track to the queue, then had to turn it off.
21:19:26DundahWhen I turned it back on and attempted to play music, the screen froze, then turned white for several seconds, and now it won't turn back on.
21:19:33Dundah*it being the player itself
21:20:23DundahI also updated the build a few days ago, and I noticed a few minor problems with playback before today.
21:21:05__builtindid you try a hard reset?
21:21:24DundahI tried using the ZEN's built-in reset button, but it's still not working, neither is the power switch.
21:21:38__builtinremove the battery?
21:21:43DundahPlugging it in also doesn't cause the blue LED to go off.
21:21:51__builtinI forget if the zen has a removable battery
21:21:54DundahIt's hardwired.
21:22:03DundahI can try removing it, but I'm currently nowhere near a soldering iron right now.
21:22:45__builtinit's unlikely that anything you did in rockbox would brick it like that
21:23:24DundahThat's what I'm hoping.
21:24:15DundahI tried taking it apart to see if a cable got knocked loose or something, but everything seems to check out.
21:29:16 Quit ufdm (Remote host closed the connection)
21:32:23DundahWould leaving it plugged in overnight be worthy trying, or is it a better use of my time to leave it unplugged and wait for the battery to go dry?
21:40:14__builtineither is a valid strategy, I think
21:47:29 Quit MrZeus_ (Ping timeout: 258 seconds)
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21:54:43DundahOkay.
21:54:51DundahI'll leave it plugged in overnight and will give a status update tomorrow.
21:55:11DundahIf it still doesn't work, I'll just leave it unplugged in a closet until February or so.
21:55:40DundahI thankfully have two backup ZENs and a ZEN X-Fi, so I can still use Rockbox!
21:56:19DundahTo end this on a positive note, I've been using Rockbox on my various ZENs since 2015 or so.
21:56:31DundahSo I'm very thankful for everything the team has done.
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