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Subject: Re: Archos sending out refurbished units as new?

Re: Archos sending out refurbished units as new?

From: Chris Hoekstra <chris_hoekstra_at_hotmail.com>
Date: Mon, 31 Mar 2003 17:10:14 -0600

Except my display went out after 8 months. I paid quite a bit for my
recorder as it was brand new at the time. I would be seriously pissed
if I got 8 months out of a $350 unit and had to purchase another one
because the warranty was out!

Chris Hoekstra

Chris Houghten wrote:

>I got mine last february and it came with a one year, so yes, they did
>shorten the warranties.
>90 days really should be long enough to determine that everything is working
>correctly, and the only moving part is the drive which the manufacturers may
>have longer warranties on them. On th eplus side, folks dont have to wait a
>year to put in a bigger drive.(yah, I know how to get the sticker off, but
>why if you don't have to?).
>
>now that my warranty is over, I will eventually put in a bigger drive but 20
>gig is working out for me so far.
>
>Chris
>----- Original Message -----
>From: "Michael O'Quinn" <michael_at_oquinn.info>
>To: <rockbox_at_cool.haxx.se>
>Sent: Monday, March 31, 2003 3:31 PM
>Subject: Re: Archos sending out refurbished units as new?
>
>
>
>
>>The warranty that came with my Archos says, in part...
>>
>>(7) Any replacement product may be either new or like-new, provided that
>>it has functionality at least equal to that of the product being replaced.
>>
>>So, a refurbished unit would meet the terms of the warranty. This is for
>>a Studio 10 about a month old.
>>
>>BTW, I understand the warranty used to be (or on some products still is)
>>a full year. This one only lasts for 90 days. Does anyone know if
>>they've recently shortened their warranties?
>>
>>Michael
>>
>>
>>On Mon, 31 Mar 2003, Filip wrote:
>>
>>
>>
>>>companies do repair and sell components as new all the time btw .
>>>also think about these celeron's that appear to be p4's (or bad p4's) if
>>>you check it in the bios
>>>
>>>so you shouldnt be surprised if it was a repaired one .
>>>although not in this case it seems ..
>>>
>>>cheers ,
>>>
>>>fille
>>>
>>>At 12:51 31/03/2003 -0500, you wrote:
>>>
>>>
>>>>I had those deleted files on my unit too. Not likely that the same
>>>>
>>>>
>person
>
>
>>>>used & returned both of our units :-). I'm guessing the factory story
>>>>
>>>>
>is
>
>
>>>>accurate.
>>>>
>>>>gvb
>>>>
>>>>
>>>>At 11:14 AM 3/31/2003 -0500, jrybacek_at_wellsmanufacturing.com wrote:
>>>>
>>>>
>>>>>I'm on my second Archos Jukebox Recorder 20 from Circuit City. The
>>>>>
>>>>>
>first
>
>
>>>>>unit had a bad set of batteries. I hadn't gotten a chance to install
>>>>>Rockbox on it, but I did get a chance to use Directory Snoop 4.0 to
>>>>>
>>>>>
>see
>
>
>>>>>what was on there. All I saw was a clean drive with the random 5
>>>>>
>>>>>
>cruddy
>
>
>>>>>MP3s that they send with it. I exchanged that unit for a new one.
>>>>>
>>>>>
>This
>
>
>>>>>unit displays 15 different CDs in Directory Snoop 4.0, I can recover
>>>>>
>>>>>
>them
>
>
>>>>>too! They have dates of 10/11/2001 - 10/14/2001 on them. Artists
>>>>>
>>>>>
>include
>
>
>>>>>Enya, BB King, Eric Clapton, Kid Rock. These aren't your usual demo
>>>>>
>>>>>
>CDs.
>
>
>>>>>I called tech support and they said sometimes the manufacturer in
>>>>>
>>>>>
>China
>
>
>>>>>likes adding MP3s to the units to test them out, but he assured me
>>>>>
>>>>>
>that
>
>
>>>>>this unit was new due to the serial number. What do I do? Should I
>>>>>
>>>>>
>care?
>
>
>>>>>I feel like I bought something used and paid the price as if it was
>>>>>
>>>>>
>new.
>
>
>>>>>Thanks,
>>>>>
>>>>>Joe Rybacek
>>>>>
>>>>>BTW: RockBox is GREAT! Thank you everyone for taking the time to
>>>>>
>>>>>
>create
>
>
>>>>>it.
>>>>>
>>>>>
>>>>
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>
>
>
>
Received on 2003-04-01

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