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Subject: Re: Removing drivers

Re: Removing drivers

From: Neon John <johngd_at_bellsouth.net>
Date: Fri, 23 May 2003 13:44:12 -0400

On Fri, 23 May 2003 01:45:20 -0400, "Frank Incensed"
<frankincensed_at_hotmail.com> wrote:

>This was extremly helpful, thank you. One more question if I may. Upon
>scrolling down the usb devices, there is one that says usb mass storage
>device. When I click on it, the only mention of archos says Location 0
>(ARCHOS USB2.0 (P4a))
>When I click on driver tab and driver details, it says
>c:\windows\system32\drivers\USBstor.sys So does that mean I did it right? I
>was still a little concernd because it said that Location 0 (ARCHOS USB2.0
>(P4a))

That is correct. If you click on the "details" tab, you should see the
revision information. Mine says "5.1.2600.1106 (xpsp 1.020828-1920)" I have
the service pack and all the online updates installed.

>I see no mention of Archos anywhere else on that scroll down. Please
>let me know if you think this is right, as I am on the verge of returning
>the archos, and again thanks so much for your help

Are you still having problems? If you'll describe them in as much detail as
you can, I'll take a stab. The big problem is I don't know the history of
your computer nor what the other driver did. Most likely the next step will
be registry editing, scouring for any remnants of the old driver.

One other thing. Too late now for this problem but advice for anything you do
in the future. Always, always snap a system restore point before you make any
change to your computer. This will allow you to completely back out the
change if it doesn't work. Look under START for "system restore". Invoke it
and click on "create a restore point", then follow the wizard. I put a
shortcut on my desktop so it would be handy. It needs to become automatic
that you take a snapshot before doing anything to the system.

John
---
John De Armond
johngdDONTYOUDARE_at_bellsouth.net
http://bellsouthpwp.net/j/o/johngd/
Cleveland, Occupied TN
Received on 2003-05-23

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