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Subject: Spot is held captive by Windows!

Spot is held captive by Windows!

From: Sharon <>
Date: Fri, 15 Aug 2003 09:08:52 -0700

Thanks so much to all you knowledgeable and helpful people for your responses!

I put the unit on charge and left it overnight. It said "Battery
Charged" this morning and I unplugged it from the power cord.

Last night I was trying to get back to the book I started listening
to and it wouldn't play. I ended up in a folder called "root.m3u".
That has some music in it which must have been put there by the
person I bought the unit from, since I only put books on it. When I
started it this morning, it resumed to that same song. I managed to
get back to my list of books and they APPEAR to be all there.
However, when I get the little triangle next to one to play that one
and push the middle round button that I'm sure is the "play" button,
instead of having the book start playing and the screen fill up with
information about it, there is nothing on the screen except the
battery icon and a couple other icons at the top, and nothing plays.
It's like the book isn't there. I tried creating a playlist again but
that didn't help.

So I connected it to the PC again and that "root.m3u" file LOOKS like
a winamp file; it has the winamp icon and when I click on it winamp
comes up. Microsoft also wants to send itself an error message. The
book folders are all there and they still have contents in them. The
first folder is
then my book folders,
then Recyled,
System Volume Information

Everything looks okay, but I did not "unmount" or "eject" it properly
last night. The two software things I downloaded didn't make sense to
me, and I didn't know about that "safely remove hardware" option in
the bottom bar of Windows.

However, I have 2 external USB hard drives on this PC, and they all
have the same icon and say the same thing in the "safely remove
hardware" window: USB Mass Storage Device at Location 0". I clicked
that box that says display device component and could identify the
Jukebox cuz it is "J". When I say "stop", which is what windows says
to do, windows says "The device 'Generic volume' cannot be stopped
right now. Try stopping the device again later."

Now I don't know WHAT to do. I can't unmount it. Did I corrupt it by
unmounting it improperly?

Sorry to be so ignorant....thanks for ALL your is greatly
Received on 2003-08-15

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