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One thing that might help would be including list management headers the
list's emails.

Another list I belong to sends these headers, modified only slightly
for privacy...

List-Help: <mailto:xxx-request_at_yyy.zzz?subject=help>
List-Post: <mailto:xxx_at_yyy.zzz>
List-Subscribe: <http://yyy.zzz/mailman/listinfo/xxx>,
        <mailto:xxx-request_at_yyy.zzz?subject=subscribe>
List-Id: For discussion of xxx and xxx development <htto://yyy.zzz/listexplain.html>
List-Unsubscribe: <http://yyy.zzz/mailman/listinfo/xxx>,
        <mailto:xxx-request_at_yyy.zzz?subject=unsubscribe>

I can unsubscribe by just clicking a link in my mail client.

Could our list provide such headers? I'm sure it won't eliminate EVERY
case of cluelessness, but it might provide just enough clues to keep some
of the superfluous admin requests off the list.

Michael

On Sun, 26 Oct 2003, BlueChip wrote:

>
> I imagine that the moment one of us says something helpful, the person who
> made the mistake utilises the help, and are pleased to see the back of the
> rest of us.
>
> Mystery solved?
>
> >what i think is most interesting is that we never hear from these people
> >again. you'd think after
> >it didn't work they'd be confused and complain to the list for help, but
> >you never see that. do
> >they just give up, assuming unsubscribing is impossible? do they actually
> >look for the right way
> >to do it and figure it out? do they have one of their non-idiot friends do
> >it for them?
> >
> >another mystery of life.
> >
> >-scott
>

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