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Rockbox mail archiveSubject: Re: Iriver : a rumour and a questionRe: Iriver : a rumour and a question
From: Dave Hooper <dave_at_beermex.com>
Date: Sat, 21 Jan 2006 15:35:49 -0000 Maybe your letter got lost in the post. What was the question that you asked to iRiver Customer Support? Did you try telephoning them? ----- Original Message ----- From: "Robert Stokes" <restokes_at_blueyonder.co.uk> To: "Rockbox" <rockbox_at_cool.haxx.se> Sent: Saturday, January 21, 2006 11:49 AM Subject: Re: Iriver : a rumour and a question >I bought my H320 a few months ago and am very pleased with it. However, >soon after making the purchase, I wrote to iRIVER Customer Support. I'm >still waiting for a reply. I didn't even get an acknowledgement. > ----- Original Message ----- > From: "Dave Hooper" <dave_at_beermex.com> > To: "Rockbox" <rockbox_at_cool.haxx.se> > Sent: Saturday, January 21, 2006 11:18 AM > Subject: Re: Iriver : a rumour and a question > > >> iRiver customer service is first-class. I returned my broken H120 >> (broke after too many hard resets from buggy Rockbox ;-) and they >> repaired and returned it in under four weeks with no questions asked. It >> was about three days away from the end of the two year warranty period. >> I don't know of any other manufacturers who even offer a two year >> warranty period on DAPs, I think most are just one year. >> >> What did you find bad about their customer service? >> >> ----- Original Message ----- >> From: "David Wright" <gymnastdave_at_sbcglobal.net> >> To: "Rockbox" <rockbox_at_cool.haxx.se> >> Sent: Saturday, January 21, 2006 3:30 AM >> Subject: Re: Iriver : a rumour and a question >> >> >>>I hate having to work with Iriver. They really have bad customer service. >>> Dave >>> ----- Original Message ----- >>> From: "Arnaud" <xcopy_at_club-internet.fr> >>> To: <dfitzpat_at_computing.dcu.ie>; "Rockbox" <rockbox_at_cool.haxx.se> >>> Sent: Friday, January 20, 2006 8:52 PM >>> Subject: Re: Iriver : a rumour and a question >>> >>> >>>>I just jump in in the conversation just to say that finally Iriver do >>>> not close their ofice in Europe. It's only much of their managing >>>> direction that is changed.* >>>> >>>> >>>> ---------- >>>> Arnaud de Bonald - http://bonald.org >>> >> >> > > Received on 2006-01-21 Page template was last modified "Tue Sep 7 00:00:02 2021" The Rockbox Crew -- Privacy Policy |