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Subject: recovery tool

recovery tool

From: Robert Riddle <>
Date: Wed, 24 Oct 2007 04:05:37 -0700

Files on my sandisk have been corrupted, so I tried to run the sansa connect recovery tool. This is what happened:
===== Begin execution =====

24 Oct 2007 03:52:16,687 INFO - Executing process C:\Program Files\SanDisk\Sansa Connect Device Recovery\.\cmdline\zsi_fw.exe -r 32...

24 Oct 2007 03:52:16,859 INFO - ZSI FW load starting.

24 Oct 2007 03:52:16,859 INFO - Open USB Device start

24 Oct 2007 03:52:16,859 INFO - device failed to open.

24 Oct 2007 03:52:16,859 INFO - no more items. done.

24 Oct 2007 03:52:16,859 INFO - Failed to GetUsbDeviceFileName err - 0

24 Oct 2007 03:52:16,859 ERROR - Unexpected error occurred while recovering the device.

System.InvalidOperationException: Cannot find device information.

at ZING.DeviceRecovery.Managers.DeviceRecoveryManager.RecoverDeviceInternal(Object notUsed)

===== End execution =====

What's happening here? I don't suppose rockbox has some sort of formatter for it's supported players? Directories can no longer be removed, I get a message similar to this.

Error Deleting File or Folder
Cannot remove folder 01: The directory is not empty.

I can go into the affected folder(s) and remove the files manually, but the list gets re populated as soon as I leave and/or hit the refresh key, which latter action I took upon a hunch. In other words, the files undelete themselves. They're 0 bytes in size and can't be removed. I suspect that recent errors in my computer's file system are contributing to this, but knowing the cause is not helping to necessarily find the solution. Any ideas?
Received on 2007-10-24

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