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Subject: Re: Advice Please

Re: Advice Please

From: Kane Brolin <>
Date: Mon, 25 Feb 2008 10:24:33 -0500

Hi, Margaret. I do not use an iRiver myself, but will be glad to help
you locate the proper software.

The Rockbox Web site contains a lot of really useful information,
including versions of the program that have been tweaked for
particular series of players. But it is a bit hard to navigate if
you're a new Rockbox user. To see the version applicable to your
player, go to There, you'll find
a version of the software that has been designed for various iRiver
and iAudio units, including the H340 that you've got. I believe the
official version you want is numbered R16414.

There is a multi-step method for installing Rockbox. This is not
altogether easy to understand, unless you've been through these steps
several times as I have. Not all of it is set down in
easy-to-understand, linear fashion in the manual. I wrote some
documentation for the ten-step Rockbox installation process that is
particular to the fifth-generation iPod, which is what I have. Some
of these steps will be the same for iRiver. So I would be more than
glad to send this to you if it would be of help as a reference guide.



On 2/25/08, Margaret Smith <> wrote:
> Hello Everyone
> I am a new member on this list, and a complete beginner regarding the use of
> Rockbox.
> I have very recently acquired an Iriver H3 40. This was purchased
> second-hand and I seem to have inherited a problem with the machine. It is
> working superbly for the full length of the battery charge. However, when
> this is discharged, the unit dies immediately, and in spite of re-charging
> the machine, it won't start and several re-sets are needed.
> I have contacted the main service centre in Germany, and they seem to feel
> that the problem might be Rockbox rather than Iriver. A kind friend
> installed the Rockbox for me, using files which she has installed on her own
> machine. The customer services rep has suggested that I should disable
> Rockbox and see how the Iriverr works before sending the unit back for
> repair. I think that ultimately I will send it back to ensure that it is
> working properly. However, is there any way I can find out whether Rockbox
> is in fact installed correctly, and also that I have the most up-to-date
> files available for Iriver.
> Sorry if this message seems rather long and complicated. I would appreciate
> any advice on what is best to do.
> Many thanks and best wishes
> Margaret Smith
Received on 2008-02-25

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