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Rockbox mail archiveSubject: Re: apologyRe: apology
From: Rafaël Carré <rafael.carre_at_gmail.com>
Date: Sun, 21 Jun 2009 02:10:01 +0200 -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Sat, 20 Jun 2009 18:57:49 -0500 Guest3731 <notconfusedaboutthattoday_at_gmail.com> wrote: > It seems your expectations are so different from most peoples' that > you will not be able to be happy as a support person. Most people > who ask questions on lists like these are semi-technical, or > non-technical people, who expect, and typically get, a fair degree of > hand-holding (i.e. it's usually o.k. to ask dumb questions, and only > asking the same dumb question more than once will generally call for > an application of the Clue-bat - same goes for mailing-list > etiquette). Rockbox is in an unusual space - it's a pretty > sophisticated product, I understand "product" here as a marketing term, which seems inappropriate for rockbox. > that really requires some technical know-how > to fully appreciate. But it's also clearly something that will > appeal to non-technical users - it's an upgrade of a product that > everybody's got. So you kind of have to choose - do you want wider > appeal? Personally I want to develop, not to reach an audience. I haven't asked the other developers if they are in the project to have fun, or to have a market share, but I *really* hope it's the first option. If people are happy with rockbox that's fine, but I will not run after them so they can use rockbox. > If so, you're going to get top-posters and non-trimmers, and > yes, sorry, they're not going to get it when you make an issue over > mailing-list etiquette. An appreciation of mailing-list etiquette is > geeks-only territory. Most people don't, and won't, read Manuals. > You can be upset about this, and stop making the product, but you > can't change people. http://www.rockbox.org/mail/ quotes "Our mailing lists have several hundred subscribers each and we want order and proper netiquette to be followed for things to run smooth. *Please* read this before you decide to post to any of our lists. " The link to the etiquette specifically mentions top posting. I can make an analogy with cars, most people don't and won't strictly conform to speed limits, but the rule is still there, and for a reason. > As for your understanding of the nature of the "agreement" that an > enduser makes, implicitly, by posting to a technical mailing list - > wow. No, sorry, your attitude is extraordinarily, drastically > different than the attitudes of most technically-savvy, seasoned > Usenet/mailing list types, not to mention your run-of-the-mill > non-technical FAQ-asker. Nobody sees posting to a mailing list as an > acknowledgment of a moral contract not to top-post, etc.. Everyone > sees list guidelines as precisely that, guidelines, suggestions - if, > that is, they've even read them. Sorry, this is just reality. That's a really strong suggestion then, and if people thought it was just something they could ignore, i think reminding them it really is not the case is the right thing to do. - -- Rafaël Carré -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) iEYEARECAAYFAko9elkACgkQYWCeGMCv8Q+7PwCg03moeQ0dtVnWVAy2HWaHURDE oP4AniZaV5CSjEdWEt4AbQmRRE7ww7uk =XILH -----END PGP SIGNATURE----- ------------------------------------------------------------------- Unsubscribe: http://cool.haxx.se/cgi-bin/mailman/listinfo/rockbox FAQ: http://www.rockbox.org/twiki/bin/view/Main/GeneralFAQ Etiquette: http://www.rockbox.org/mail/etiquette.html Received on 2009-06-21 Page template was last modified "Tue Sep 7 00:00:02 2021" The Rockbox Crew -- Privacy Policy |