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Rockbox mail archiveSubject: Re: apologyRe: apology
From: Paul Louden <paulthenerd_at_gmail.com>
Date: Sun, 21 Jun 2009 04:05:39 -0500 Christopher Chaltain wrote: > but it seems like posters could also just follow the etiquette, at > least once their reminded of it. I think both sides of this argument > could take things a lot less personally. This is one of the things that has driven me to take a break. When I get sent personally insulting emails (sometimes from multiple sources) for reminding someone the guidelines exist, it's rather wearing. It's rather impossible not to take it personally when people send abusive emails to me off-list, and one of those things I'm unable to come to terms with is why the response to "please don't top post on the list" is a half dozen angry responses instead of a single "Oh, I'm sorry, I wasn't aware you guys didn't like that here. I'm not sure how not to, but if you'll explain it, I'll start avoiding it." Nobody expects humans to be perfect, and there's a reasonable expectation that someone might not understand right at the start that we really expect people to follow guidelines, but a significant problem I've always had is why people are so resistant once they know about them. > > I've often thought the solution was for someone to set up another > mailing list, on Yahoo or Google Groups for example, where their was > no list etiquette and posters could just prattle on about whatever > they wanted to. That might take away from this list, but it might also > save it too. > I've offered this suggestion a few times. In fact, I've thought of the "coming into someone's house and taking off shoes" analogy before too, and considered using it (maybe I have? I can't rightly remember). One complaint I've heard with the idea of setting up a new list is that it wouldn't have as many of the developers and core "team" on it. I'm sad to say this list has lost a significant number of them too because of the community's response to their desires for what they want out of the list that actually belongs to them. We've seen a few support posts starting to pop up (wrongly) on the -dev list just because people thought they could more easily find a developer there. That should never have been the case. I would've always hoped this place stayed welcoming to developers, but it seems to have gone out of its way to have an attitude that drives them off as well. In my personal choice though, this is only a part of what's gone into my decision to leave. It involves basically the totality of my involvement with Rockbox, of which this list is a relatively small part. It can sort of be demonstrated something that's happened to me a few times. It has not been too uncommon for me to see someone on another website mention Rockbox and get a response like "yeah, the software is awesome but their support is terrible" and it's impossible for me not to think that, in a not insignificant part, I'm responsible for that. I'd like our support to be excellent, and I feel that it is. But I also am unable to come to terms with why the things I do upset people the way they do, and I don't want that bad image reflecting on Rockbox. ------------------------------------------------------------------- Unsubscribe: http://cool.haxx.se/cgi-bin/mailman/listinfo/rockbox FAQ: http://www.rockbox.org/twiki/bin/view/Main/GeneralFAQ Etiquette: http://www.rockbox.org/mail/etiquette.html Received on 2009-06-21 Page template was last modified "Tue Sep 7 00:00:02 2021" The Rockbox Crew -- Privacy Policy |