From: Paul Louden <paulthenerd_at_gmail.com>
Date: Tue, 29 Sep 2009 21:16:39 -0500

Glenn Ervin wrote:
> Although it is true that list ediquette should be followed, if it is
> demanded, I should point out that this is more of a user's list of RockBox,
> and the Developers have an actual list of their own for communicating about
> the developement end.
This is more of a "support" list than "a list for users to do what they
want." As a tip - in a support environment you don't want to drive the
experts away. A significant portion of the most knowledgeable users of
Rockbox on the planet have already been driven off this list by the
attitude of users who think requests for users to follow the guidelines
are too onerous to follow.

You may note there were few developer responses about the voice issue
(specifically, the person who probably knows most about the voice system
on Archos was silent). The reason for this is that he (and several
others who might've helped) aren't on the list, or at least, avoid
reading it. In fact, you're probably quite lucky to have gotten a
response from Dominik (very likely identifying the right cause of the
problem, including a valid solution). And the only "cost" for his help?
A request that the user let us know if it works. Not a demand that they
do so. Or asking that they share the working voice file so we can post
it. Just a request to know what happened. And Dominik got complained at
for doing so. Does this encourage him to try offering advice to solve
problems in the future?

Tom Cole felt like whining about a lack of developer response (jumping
to the conclusion that they were okay with the situation) but the hard
truth is, you ran most of the developers off this list some time ago.
There was a lack of developer response because very few developers even
now know this happened.
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Received on 2009-09-30