From: Rich Cavallaro <richcav1014_at_gmail.com>
Date: Tue, 3 Apr 2012 17:59:30 -0400

Hi:
Installing the latest version of the utility did the trick.
thank you.
Rich Cavallaro


On 4/3/12, William Porteous <awesomecomputergeek9001_at_gmail.com> wrote:
>>
>> Hi all:
>> I just got a brand new sansa clip plus today.
>> I am trying to install rockbox on it as a totally blind user.
>> i run the utility.
>> I got the sansa clip plus firmware-the clipplus01.02.16
>> from the sandisk site.
>> The utility however gives me an error saying that this original
>> firmware is not known.
>> Your thoughts?
>> Do I need to downgrade my player to an older sansa firmware first?
>
>
> i have a sansa clipplus and only noticed this problem before rockbox
> utility could recognise this firmware revision.
> make sure you are using rockbox utility 1.2.13 as it will(probably)
> recognise this firmware revision.
> try re-downloading the firmware - it might have been corrupted in the
> download. if that doesnt work, try installing with clipplus firmware
> version 01.02.15 because this one has been known for a long time.
> if none of that works, please email back with more details.
>
> good luck rockboxing,
> william
>
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Received on 2012-04-03