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Subject: Re: can not uninstall sansa clip zip bootloader

Re: can not uninstall sansa clip zip bootloader

From: Leonard Morris via rockbox <>
Date: Tue, 11 Sep 2018 07:43:57 -0400

Another individual actually told me that. I went back and re-read his email because I forgot his instructions. However, thanks very much for your assistance.

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> On Sep 11, 2018, at 7:31 AM, Antony Stone via rockbox <> wrote:
>> On Tuesday 11 September 2018 at 12:57:59, leonard morris via rockbox wrote:
>> I am a visually impaired person. I have a Sansa clip zip MP3 player. I
>> am trying to restore it back to the factory settings. I want to remove
>> the bootloader and then rockbox so I can give it to my sighted sister.
>> however, I keep getting the following error message you see below. What
>> can I do to resolve this issue Thanks.
>> Rockbox Utility can not uninstall the bootloader on this target. Try a
>> normal firmware update to remove the booloader.
> It's telling you that you need to perform a firmware update according to the
> original manufacturer's instructions, rather than anything to do with Rockbox.
> The original firmware will include the bootloader, and this will enable the
> device to start up as the manufacturer originally intended.
> I'm presuming that Rockbox can't do this for you because (a) it had to over-
> write something to get its own bootloader installed, and (b) it can't put a
> copy of the original bootloader back onto the device for copyright and
> licensing reasons.
> Regards,
> Antony.
> --
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Received on 2018-09-11

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