In the rockbox manual for our player you can read the following:

"You can uninstall Rockbox automatically by using Rockbox Utility. If
you installed Rockbox manually you can still use Rockbox Utility for
uninstallation but will not be able to do this selectively."

I don't know how accessible the Rockbox utility is, so maybe the manual
way is what you want:

"Copy an unmodified original firmware to your player, and then reboot
into the Sandisk firmware."

Otherwise you can find the paragraph in the manual under the following link:

https://download.rockbox.org/daily/manual/rockbox-sansaclipzip/rockbox-buildch2.html#x3-190002.5

Greetings

Bernhard

On 9/11/2018 12:57 PM, leonard morris via rockbox wrote:
> I am a visually impaired person. I have a Sansa clip zip MP3 player. I
> am trying to restore it back to the factory settings. I want to remove
> the bootloader and then rockbox so I can give it to my sighted sister.
> however, I keep getting the following error message you see below.
> What can I do to resolve this issue Thanks.
>
>
>
> List box Rockbox Utility can not uninstall the bootloader on this
> target. Try a normal firmware update to remove the booloader.
>
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Received on 2018-09-11