FS#9240 - Problem with the ID3 info on my Gigabeat F40

Attached to Project: Rockbox
Opened by Eddie (Eddie_AR) - Monday, 04 August 2008, 00:26 GMT
Last edited by Dominik Riebeling (bluebrother) - Tuesday, 19 August 2008, 22:02 GMT
Task Type Bugs
Category ID3 / meta data
Status Closed
Assigned To No-one
Operating System Gigabeat F/X
Severity Low
Priority Normal
Reported Version Daily build (which?)
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No


Hi, I'm having some problems while I'm listening music. Some of the song when I listen to them, it doesn't show the Id3 (song's name), just a ? mark instead. The rest of the info such as Album or Artist are ok.
The weird thing is that I spent the whole weekend fixing all the Id3 of each song of my collection, using Mp3Tag and saving each Id3 as Id3v2.3 ISO-8859-1. Then, when I transfer again and replaced all the song of my gigabeat, I found out the problem is still there. Anyone knows what's going on?
This task depends upon

Closed by  Dominik Riebeling (bluebrother)
Tuesday, 19 August 2008, 22:02 GMT
Reason for closing:  Out of Date
Additional comments about closing:  no response from reporter, plus it looks like an issue with the tags itself. If you still have problems please discuss in our support channels first (irc, forums, mailing lists) to ensure there is actually a bug.
Comment by Thomas Martitz (kugel.) - Monday, 04 August 2008, 02:16 GMT
Use UTF-8 tags (not ISO-8859-1), you probably have problems with non-unicode chars.
Comment by Dominik Riebeling (bluebrother) - Monday, 04 August 2008, 06:08 GMT
This sounds more like double tags (i.e. id3v2 and id3v1) being present with mismatching information. Please keep in mind that we do not provide support in the tracker, and this really looks like a support issue to me.

kugel: if it was a non-unicode issue only the affected characters should show up funny. The tag itself shouldn't show only a question mark. Using latin1 for tags is absolutely ok.
Comment by Eddie (Eddie_AR) - Monday, 04 August 2008, 22:24 GMT
Thanks for your help. However, I'm still confused. Dominik Riebeling (bluebrother), you said that I have double tags. (Id3v1 and Id3v2), and you're right about it. Which one do you want me to keep? I'm sure that both Id3 has the same information. I'll give you an example

This is the information on both Id3

Artist: Guster
Song: Airport Song
Album: Goldfly
Track #: 4

However, in my Gigabeat appears like this:
Artist: Guster
Song: ?
Album: Goldfly
Track # 4

As you see, there is no special carachters (latin characters)
Let me know what else do you need

p.s: I'm not smart enough LOL
Comment by Eddie (Eddie_AR) - Monday, 04 August 2008, 22:38 GMT
Thomas Martitz (kugel.) Thanks for your help, I tried saving the tags (UTF-8) but it didn't work. I still don't get why am I having problems.
Comment by Dominik Riebeling (bluebrother) - Tuesday, 05 August 2008, 17:20 GMT
Eddie, I still believe there is something strange with your tags. Please try removing all tags from the file but the v2.3 -- if that doesn't help please try removing all v2 tags leaving the v1.
Comment by Dominik Riebeling (bluebrother) - Wednesday, 13 August 2008, 21:02 GMT
any news on this?