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FS#1041 - Lock ups - Jukebox 6000

Attached to Project: Rockbox
Opened by Anonymous Submitter - Friday, 07 March 2003, 17:41 GMT
Last edited by Daniel Stenberg (bagder) - Friday, 05 December 2003, 09:19 GMT
Task Type Bugs
Category User Interface
Status Closed
Assigned To No-one
Operating System
Severity Low
Priority Normal
Reported Version Daily build (which?)
Due in Version Undecided
Due Date Undecided
Percent Complete 0%
Votes 0
Private No


I would be greatful if any of you experts could help me.

My jukebox is about 15 months old, and over this time it
has been very reliable. I have been using Rockbox daily
builds for the last 6 months or so.

My problems started about a week ago. When I try to
turn the unit on, the green LED and the backlight will
come on, and most of the time nothing else will happen
(ie the HD doesn't even spin up). Sometimes you can
hear the HD spin, but the Text on the screen does not

About 1 time in 10 I can actually get it to start and boot
correctly - however the problems continue. Almost the
first time any button is pressed - any button - the unit
will lock up. Sometimes the screen display will lock
showing whatever it was at the time, other times I get
an error message such as: -

'I04 - IllInst at' then a sequence of numbers.

When this happens, if the unit is plugged in, you cannot
reset it at all. The only way of doing this is to unplug the
charger so it is running on batteries, the reset by
holding down the stop key.

When you resart it, one of the above problems will
inevitably happen again.

The bizarre thing is that if I can get it to start and then
plug it into my PC, it will work perfectly as a hard drive.
The problems only occur when using it as an MP3

I have read right through everything I can find on your
excellent site and the net in general, but cannot find a
mention of this. I have always been extremely careful
with the player and it has never been dropped etc.

I first assumed that it was a low power problem. I have
read about the charger regulator being damaged by
overheating, and I know how temperamental the Archos
is when the batteries are not fully charged. To check
this I have bought a brand new set of 1700mAH
batteries and a seperate battery charger, but using
these has not solved the problem.

I have found a site describing how to change this
regulator (which is available in the UK for about £1), but
I am not sure if this would stop the unit working properly
or merely charging the batteries if it has failed.

I would be extremely grateful if anyone could give me an
idea would could be causing this - as the unit is over 12
months old I no longer have a warranty and am at a

Many thanks in advance for any help.

Craig Jackson
This task depends upon

Closed by  Daniel Stenberg (bagder)
Friday, 05 December 2003, 09:19 GMT
Reason for closing:  Rejected
Comment by Björn Stenberg (zagor) - Sunday, 09 March 2003, 17:26 GMT

Does this happen with both the Rockbox and Archos firmware, or
just with Rockbox? If the latter, which version are you using?
Have you tried earlier/later versions and seen any difference?
Comment by Anonymous Submitter - Monday, 10 March 2003, 09:48 GMT

Happens with both...altough with the archos firmware the
display just freezes - with the rockbox firmware I get the error
message described above.
Comment by Linus Nielsen Feltzing (linusnielsen) - Sunday, 13 April 2003, 22:58 GMT

OK, so it is a hardware problem. I'm rejecting this report.

Advice: check the battery springs. They might be loose.