Rockbox

Tasklist

FS#12952 - RockBox 3.13: Sansa Clip Zip heavy USB issues

Attached to Project: Rockbox
Opened by Ali Akcaagac (aakcaagac) - Saturday, 22 February 2014, 18:40 GMT
Last edited by MichaelGiacomelli (saratoga) - Saturday, 22 February 2014, 21:04 GMT
Task Type Bugs
Category Operating System/Drivers
Status Closed
Assigned To No-one
Operating System Sansa Clip Zip
Severity Low
Priority Normal
Reported Version Release 3.13
Due in Version Undecided
Due Date Undecided
Percent Complete 100%
Votes 0
Private No

Details

Greetings!

I just received my brand new Sansa Clip Zip from a leading online Marketplace. I downloaded RockBox 3.13 which was said to be stable for this kind of device and now I ran into heavy issues that I like to report about.

When I received the player I was able to connect it to my Linux machine (Fedora 20) and access the internal memory (8gb). I was able to install RockBox 3.13 using the installer and everything worked. RockBox gets booted normally and behaves fine.

Whenever I turn RockBox off and connect it via micro USB, the device gets recognized and automounted. It shows up in Nautilus (or Midnight Commander in Console).

Unfortunately I plugged a microSD card into the player and thought that this might be recognized by my linux system as well. Sadly this started to cause a lot of hell.

The microSD card got formated as follows with it's SD Card adapter (the microSD gets slided into an SD card adapter - both from the same manufacturer from the same package).

mkfs.vfat -F 32 -n "SANSA STORE" /dev/sdd

When connected to the player it shows up in RockBox as "microsd01" or something like that.

But as soon as I connect the micro USB cable to the device OR plug the microSD card into the player the entire system freezes.

Not just RockBox locks up. Also the Linux machine is not able to deal with the USB stuff anymore. Not being able to mount or do a lspci or whatever. When I look at the output of dmesg below then I see that Linux is able to detect the Player correctly, sees the build in 8gb storage and also knows that it also deals as SD card reader.

But as soon as I plug the microSD card in (which got re-formated once again) the entire player including RockBox locks up. It locks up so badly that I have trouble turning RockBox off.

I need to hold and press the top button of my Sansa for quite some time until it - well yes - turns off. I am not sure whether it unmounts correctly that way.

Unfortunately I am in no way able to re-access the internal storage anymore. Not to speak of the microUSB. Sometimes I also get "illegal instruction" when booting the system - this might be a sign of a badly unmounted device due to previous lockups. When pulling the mini USB cable out of the player it stays frozen! Only turning it off and on will bring it back.

But now what should I do ? I will try a dev build in hope that this issue is being fixed meanwhile.

[ 198.709925] usb 1-1.2: new high-speed USB device number 10 using ehci-pci
[ 200.033934] usb 1-1.2: new high-speed USB device number 11 using ehci-pci
[ 200.144942] usb 1-1.2: New USB device found, idVendor=0781, idProduct=74e5
[ 200.144960] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 200.144971] usb 1-1.2: Product: Rockbox media player
[ 200.144981] usb 1-1.2: Manufacturer: Rockbox.org
[ 200.144989] usb 1-1.2: SerialNumber: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
[ 200.187027] usb-storage 1-1.2:1.0: USB Mass Storage device detected
[ 200.187499] scsi4 : usb-storage 1-1.2:1.0
[ 201.190493] scsi 4:0:0:0: Direct-Access Rockbox Internal Storage 0.00 PQ: 0 ANSI: 4
[ 201.191163] scsi 4:0:0:1: Direct-Access Rockbox SD Card Slot 0.00 PQ: 0 ANSI: 4
[ 201.197204] sd 4:0:0:0: [sdc] 15462400 512-byte logical blocks: (7.91 GB/7.37 GiB)
[ 201.198830] sd 4:0:0:0: Attached scsi generic sg2 type 0
[ 201.199941] sd 4:0:0:0: [sdc] Write Protect is off
[ 201.199954] sd 4:0:0:0: [sdc] Mode Sense: 0b 00 00 08
[ 201.200236] sd 4:0:0:1: Attached scsi generic sg3 type 0
[ 201.200556] sd 4:0:0:0: [sdc] No Caching mode page found
[ 201.200565] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[ 201.228819] sd 4:0:0:1: [sdd] Attached SCSI removable disk
[ 201.233591] sd 4:0:0:0: [sdc] No Caching mode page found
[ 201.233608] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[ 201.235854] sdc:
[ 201.239324] sd 4:0:0:0: [sdc] No Caching mode page found
[ 201.239340] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[ 201.239348] sd 4:0:0:0: [sdc] Attached SCSI removable disk
[ 232.335344] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[ 247.408029] usb 1-1.2: device descriptor read/64, error -110
[ 262.581176] usb 1-1.2: device descriptor read/64, error -110
[ 262.758277] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[ 277.833404] usb 1-1.2: device descriptor read/64, error -110
[ 286.237716] SELinux: initialized (dev proc, type proc), uses genfs_contexts
[ 293.007608] usb 1-1.2: device descriptor read/64, error -110
[ 293.183110] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[ 298.593162] usb 1-1.2: device not accepting address 11, error -71
[ 298.670280] usb 1-1.2: reset high-speed USB device number 11 using ehci-pci
[ 304.080557] usb 1-1.2: device not accepting address 11, error -71
[ 304.082851] usb 1-1.2: USB disconnect, device number 11
[ 304.085837] sd 4:0:0:0: Device offlined - not ready after error recovery
[ 304.093629] sdc: detected capacity change from 7916748800 to 0
[ 304.179560] usb 1-1.2: new high-speed USB device number 12 using ehci-pci
[ 319.253828] usb 1-1.2: device descriptor read/64, error -110
...
This task depends upon

Closed by  MichaelGiacomelli (saratoga)
Saturday, 22 February 2014, 21:04 GMT
Reason for closing:  Duplicate
Additional comments about closing:  3.13 is a year old and a lot has been fixed since then. If you want to post your experiences with it, you can update one of the existing tasks for ams USB issues. But probably no one is going to be interested in bugs that may no longer exist.
Comment by Ali Akcaagac (aakcaagac) - Saturday, 22 February 2014, 18:57 GMT
Confirming!

Latest RockBox nightly works as expected! USB issues gone! If something new occours I report back! Thanks for the great software.

Loading...