- Status Closed
- Percent Complete
- Task Type Bugs
- Category Operating System/Drivers
- Assigned To No-one
- Operating System Sansa Clip Zip
- Severity Medium
- Priority Very Low
- Reported Version Release 3.13
- Due in Version Undecided
-
Due Date
Undecided
- Votes
- Private
FS#12989 - Autodetect crashes installer
New to Rockbox.. Recent owner of a Sansa Clip Zip with 1.01.21 firmware on a Windows 8.1 PC.
Whenever I start the Rockbox Utility, upon being presented with the Configuration screen, when I press “Autodetect” I get the ‘ol “Rockbox Utility has stopped working… Windows is searching for a solution to this problem” popup.
I believe this may be related to the fact that Windows 8 doesn’t give the Clip Zip a drive letter; it appears as simply “Sansa Clip Zip 4GB” in My Computer. However I can access it and copy/paste to/from all folders therein.
Do I need to strongarm Windows into assigning a drive letter to the Clip Zip?
Thanks!
Closed by saratoga
2014-07-08 02:45
Reason for closing: Fixed
Additional comments about closing: Warning: Undefined array key "typography" in /home/rockbox/flyspray/plugins/dokuwiki/inc/parserutils.php on line 371 Warning: Undefined array key "camelcase" in /home/rockbox/flyspray/plugins/dokuwiki/inc/parserutils.php on line 407
2014-07-08 02:45
Reason for closing: Fixed
Additional comments about closing: Warning: Undefined array key "typography" in /home/rockbox/flyspray/plugins/dokuwiki/inc/parserutils.php on line 371 Warning: Undefined array key "camelcase" in /home/rockbox/flyspray/plugins/dokuwiki/inc/parserutils.php on line 407
Fixed in git, will be distributed with
next rbutil release.
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Nevermind actually.. Problem solved. I put the device into MSC mode instead of Autodetect and it worked.
Still, I imagine this is a common error, especially for newbies to Rockbox. Instead of crashing the installer it would be helpful if a popup prompted the user to manually put the MP3 player into MSC mode.
Thank you.