• Status Closed
  • Percent Complete
  • Task Type Bugs
  • Category Music playback
  • Assigned To No-one
  • Operating System Sansa Clip Zip
  • Severity High
  • Priority Very Low
  • Reported Version Release 3.13
  • Due in Version Undecided
  • Due Date Undecided
  • Votes 1
  • Private
Attached to Project: Rockbox
Opened by 2mac - 2014-11-14
Last edited by saratoga - 2014-11-14

FS#13013 - Particular file kills software upon playback

A particular audio track will cause the entire system to freeze and not respond to any input after it reaches 1 second of playback.

The audio file is fine to all other media players, and I even tried re-enconding it and replacing it in case of a corruption to no avail.

I can’t attach the file in here, but you can download it at

The only way I can regain control of my device is to let the battery die. None of the buttons offer a response otherwise; it halts the entire system.

Closed by  saratoga
2014-11-14 16:00
Reason for closing:  Not a Bug
Additional comments about closing:   Warning: Undefined array key "typography" in /home/rockbox/flyspray/plugins/dokuwiki/inc/parserutils.php on line 371 Warning: Undefined array key "camelcase" in /home/rockbox/flyspray/plugins/dokuwiki/inc/parserutils.php on line 407

File decodes normally in the sim and on device.

2014-11-15: A request to reopen the task has been made. Reason for request: Power button does not power-off the device in the frozen state. No button input is recognized.

That file plays fine on the clip zip, so I doubt its a problem specific to that file. I’d check that your file system is ok, update your build, etc. If you need more help, ask in the forums.

By the way, if your player crashes, you can reboot it by holding the power button.


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